Keep away from small children as there is
potential choking hazards from small parts. By fitting modifications/upgrades,
I assume no responsibility for any damaged devices during the process. Wear eye
protective equipment at all times. Thank you for your understanding!
How long will my delivery take?
Our products are sent from warehouses at Brisbane. AUPOST is the main courier we engaged for product delivery. Estimate time of delivery can vary from 2-14 days. Express can be arranged for order over $100 or upon request.
Order wil be shipped out within 24 hours after order payment completed. All attempts would be done to ensure a smooth transaction and fast delivery, While We cannot guarantee a specific arrival date due to circumstances beyond our control. If anything, please contact us and we will follow up for you.
After you have completed your purchase, and your goods are dispatched from one of our warehouses, you will receive a dispatch email. Your dispatch email will let you know which Courier Company is delivering your goods, the expected delivery time frame and how you can track your delivery online.
If you have made multiple purchases, we may bundle orders into one package to ensure fast delivery, to bundle or separate despatch would be under our absolute discretion unless advised by client in checkout. Your goods may also arrive separately on different days. Please contact us if your goods have not been received within the time frame outlined on your dispatch email/s.
Your goods will be delivered to the address registered with us - IDAMALLS.COM
Please be advised that PO Box cannot receive big and chunky items, residential or commercial address will be ideal for order over 3KG.
Frequent Asked Questions
Q Where is my item dispatched?
A： All items are stocked in Australia for fast delivery and maximum customer purchase experience. Most products will be dispatched from Brisbane, and others would be despatched from Melbourne Depending the category and customer location.
Q What payment methods can I use?
A: We are paypal verified business, you can pay through paypal with peace of mind. However We can also accept Bank deposit, should you require further details please feel free to contact us.
Q How can I get in touch?
A: Please click on the 'contact us form and leave your email address. Or email to: info@idamalls.com.au. Our helpful customer support team will reply to you within 24-48 hours (excluding weekends and public holidays).
Q What happens if want to return or exchange my item?
A: Please read our returns policy section for full details.
