Frequent Asked Questions

Q Where is my item dispatched?


A: All items are stocked in Australia for fast delivery and maximum customer purchase experience. Most products will be dispatched from Brisbane, and others would be despatched from Melbourne Depending the category and customer location.

 

Q What payment methods can I use?


A: We are paypal verified business, you can pay through paypal with peace of mind. However We can also accept Bank deposit, should you require further details please feel free to contact us.


Q How can I get in touch?


A: Please click on the 'contact us form and leave your email address. Or email to: info@idamalls.com.au. Our helpful customer support team will reply to you within 24-48 hours (excluding weekends and public holidays).


Q What happens if want to return or exchange my item?


A: Please read our returns policy section for full details.


Q How long does delivery take?


A: Please read our delivery information for full details.